One of the major challenges we have identified in companies is the construction of well-defined and functional processes. When implementing a quality system, the main objective is to develop an efficient, effective and efficient management system. The basis for this begins with detailed process mapping.

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At Horus Mentoria, we have a team that specializes in mapping and modeling processes in a personalized way. After this mapping, we enter a crucial phase: "To Be", which represents the desired future for these processes. This is a collaborative stage, where all areas of the company work in an interdisciplinary way, connecting dots and understanding the complete flow of each stage.

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With this approach, we are able, together with our teams, to define the main performance and results indicators, always aligned with the company's strategic planning.

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Remember: the process to be established must always consider the macro vision, integrating all areas and objectives of the organization.